As Administrator you can send notifications to your users to inform them on for example: new content updates, campaigns and other changes.
💡Benefits of Showell notifications:
- When you have uploaded new materials, you can instantly let individuals, groups or all the account users know about it
- You can attach the newly uploaded materials to the notification.
- You can set high priority to a notification if you want to be sure your users read the materials you've sent. They will receive a pop-up of the notification when opening the Showell App.
- Send the notification to both the user's email and Showell App
- Create a push notifications so the user gets a message from the Showell App on their device
- Add an action button to the message. If the message is high priority and the user does not click the action button, they will be notified over and over again.
- Once you have sent the notification, you can see how many users have read it.
- Made a mistake? Forgot to add content? You can always edit your notifications and send them again.
☝️Learn how to:
How to create and send a notification
- Open Showell Admin
- In the top menu, click Admin > Notifications
- In the top right corner, click ➕New notification
- Recipients: Choose the users and/or groups you would like to send this notification to. ➡️Tip: You can click: Select All users or type: All users to send the notification to everyone in the account.
- Notification subject: Give your notification a title
- Message: Write and format your message
- Send notification as: (A notification is always send to the Showell App)
- Push notification: The receiver of the notification will get a push notification on their device (if enabled)
- Email: The notification is also send to the receiver's email address
- Advanced settings:
- Priority: Choose if you'd like to give this notification a Normal or High priority.
High priority will require an action from the receiver: For example by opening an attachment or clicking the action button (label) - Custom Action Button: If you'd like to create a customized button within the message that the receivers can click (or have to click with high priority):
For example:- Custom Action Label: give a label/name to the button
- Custom Action URL: Provide a website URL or a link to a document within Showell. (How to create a link to a file or webpage)
- Custom Action Label: give a label/name to the button
- Priority: Choose if you'd like to give this notification a Normal or High priority.
- Attachments: Add all the content you would like the receiver to have
- Preview email: If you have selected to send the notification as email, you can have a quick preview look.
Once your notification is ready, click Send
- Not ready yet? If you have written your message and added your materials, you can save the notification as a draft (only if the notification has no recipients yet).
- Not ready yet? If you have written your message and added your materials, you can save the notification as a draft (only if the notification has no recipients yet).
- After sending the notification, you will find it on your notifications page
- Have a look how the notification looks like within the Showell app for your receivers!
How to find info on, and edit a notification
- Navigate to the top menu bar and click Admin > Notifications
- You will find a list of all the notifications you have sent:
- You can quickly find out how many recipients have read, acted or removed your notification. This activity information is provided within 0 to 5 minutes after the user has performed the action.
- Who the sender is
- When the notification was created
- Click the name of the notification, you would like edit.
- You are now able to adjust all the same settings as when you created the notification and Send again!
- If you'd like to delete the notification:
- Click the checkbox, next to the share
- A pop-up task bar will appear on the bottom of your screen, click: Delete
How to instantly send a notification after uploading content
- Add new content to a view/folder with Showell Admin
- After the uploading is complete, Click the button that appeared to 📢Notify users
- By default:
- the recipients will be: All users
- The newly uploaded content is added as attachment
- You are now able to adjust all the same settings as when you created the notification
Once your notification is ready, click Send