Receive Email Notifications for your Shares

Get notified by email when a recipient has opened, viewed or downloaded your shared material

Email notifications for your Shares

We've all been there: It can be frustrating to send files via email and not know if the recipient has actually opened them.

When you share your files, one of the most valuable pieces of information is knowing if the receiver has opened the documents. This gives you insight into their level of interest. With Showell, by default, you will receive an instant email notification when a Share Link (your Digital Sales Room) has been viewed.

If you prefer not to receive these notifications, this article will guide you on how to turn them on or off. Even with notifications turned off, you can still check all the analytics of your share, including who viewed it, when they viewed it, how long they spent on it, and what specific content they viewed. You can access this information in the "My Shares" section within the Showell App. 

When creating a share, we recommend asking for the recipient's email address (Ask for Email), a feature known as "Share Tracking." This approach provides you with more comprehensive insights, including details on who has opened the document, rather than leaving the recipient's identity marked as 'anonymous.' If you decide not to ask for an email address, you will still receive a notification, but it will lack specific information about the recipient.

How to enable/disable email notifications for shares

You have the option to permanently disable share notifications through your personal settings, or you can choose to enable or disable email notifications for each individual Share as needed.

• If you prefer not to receive notifications at all, simply disable this feature in your settings(A).
• If you sometimes or always would like to receive notifications, keep this feature enabled in your settings(A) and adjust the notification preference for each individual share(B) as desired.

A. Set your preference in your settings

1. Open the side menu of the Showell App and click 'My Settings' or your profile picture

2. In the 'Preferences'-tab, you'll find the 'Notifications' option

3. Choose if by default, you'd like to receive email notifications for every share

B. Set by individual share

Even if you have set a default preference for email notifications on your shares, you still have the flexibility to choose whether to enable or disable notifications for each individual share you create or manage.

1. Begin by either creating a new share or selecting an existing share that you wish to adjust this setting for.

2. While setting the share's preferences, you'll find the 'Enable Notifications' switch, where you can decide to enable or disable this option.