Who is this for?
👤 User My Files, Users with edit privileges and Administrators
👁️🗨️ Available for all plans
In this article
What is "Keep On Device"?
“Keep on Device” allows administrators to define which content should be automatically downloaded to users’ devices when they choose to download content for offline use.
When content is marked as “Keep on Device”, it becomes part of the content that is automatically downloaded and kept up to date on Showell Native Apps (Windows, iOS, and Android), depending on the user’s download settings.
By default, this option is enabled for all content, meaning everything is included in automatic downloads. However, administrators may choose to disable it for specific files or folders (for example, large video files or less critical materials) to help manage device storage and avoid unnecessary downloads.
How it works with user download settings:
- Download all content:
All content marked as “Keep on Device” will be automatically downloaded and kept updated on the user’s device. This ensures full offline access to that content.- Language download options:
Only content marked as “Keep on Device” and matching the user’s selected language(s) will be downloaded.
- Language download options:
- Download only required files:
No content is downloaded automatically. Files will only be saved to the device when the user opens them while online. In this case, the “Keep on Device” setting does not apply.
Once content is downloaded to a device, it can be accessed anytime - even without an internet connection.
How to enable or disable "Keep on Device"
- In the Showell App for Web, Open 'Edit'-Mode and navigate to the content you would like to adjust
- Go to the folder or file's settings
- Toggle 'Keep on device' on or off
- Click Save