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User Licenses

Read further if you'd like to learn about, or add more user licenses to your workspace.

Who is this for?

👤 Administrators

👁️‍🗨️ Valid for all subscription plans


In this article

What are user licenses

Manage User licenses

FAQ


What are user licenses

To access your Showell Workspace, users must be provided with a license. The number of licenses available to you may vary depending on your contract or subscription plan. However, you have the option to purchase additional licenses as needed.

One User = One License

A user that has access to multiple Workspaces will need a unique license on every Workspace.

You can disable licenses for inactive users. This prevents them from accessing Showell while keeping their Analytics, My Files, and created Presentations intact. Disabling the license will also open up a license spot for another user to utilize.

 

License Tiers

Showell now offers different license tiers to give you more flexibility:

  • No License: The user has no access. License is OFF.
  • Showell Classic (legacy): Currently the default license type while we transition to the new system. This tier will be phased out over time.
  • Showell App: Grants access to all features of the Showell App, but not LMS Courses.
  • Showell Courses: Grants access in Showell App to courses only, not other Sales Enablement Features. Users cannot navigate content, make presentations, or share. This option is designed for teams who can still benefit from training courses, but are not part of the Sales cycle. With this tier, Showell can be scaled company-wide.
  • Showell App & Courses: Grants access to all Showell App features  and LMS Courses. Ideal for sales and marketing teams who benefit from the full platform plus training.

 

 

Manage User Licenses

By default, new users may be assigned a license depending on your settings. If you want to free up licenses, restrict access, or adjust which tier a user has, you can manage this directly in the Showell App for Web.

This way, you can:

  • Disable a license for inactive users (to free up a spot).
  • Change a user’s license tier to match their role and needs.


How to manage licenses for users:

  1. Open the Showell App for Web.
  2. Go to the Admin tab > Users.
  3. Find and click the user whose license you want to change. This opens their user settings.
  4. In the License section (on the right side), you can adjust the license tier*:
    1. No License
    2. Showell Classic
    3. Showell App
    4. Showell Courses
    5. Showell App & Courses

*Note: You can only assign users to license tiers that are available in your Workspace. For example, if no Showell Courses licenses are included in your plan, you cannot switch a user to that tier.

 

💡 FAQ

How do I purchase user licenses?

If you are using Showell for Free, you can increase the amount of licenses by upgrading to Essential. This comes with a ton of other great benefits as well.

If you already have the Essential plan, you can purchase licenses by managing your subscription.

With a Professional or Enterprise Plan, simply contact your Showell representative or Showell Support, and we are happy to assist you further.

For more information: Check out our Pricing plans

How do I know how many user licenses I have left on my Showell Workspace?

Within the Showell App for Web: In the side menu, Click Admin > Users. You'll find the amount of users and licenses on the top