Manage your Essential Subscription

Once you have purchased the Showell Essential Plan, you can manage your subscription using your customer portal.

How to manage your Showell Essential subscription

After upgrading to the Essential Plan, you will receive an email confirmation of your purchase. This email will include an invoice attached as a PDF, an option to create a Showell Workspace (if you haven't done so already), and a "Manage Subscription"-button/link: By clicking this, you can directly open the Customer Portal in your browser.

From your Customer Portal, you will be able to:

  • Manage your subscription
  • Manage your account information
  • View previous invoices
  • Cancel your subscription



Customer Portal

subscription customer portal

1. Login to the Customer Portal:

  • Open the Customer Portal from the link provided in your purchase email confirmation
  • Enter your email address to login and click Continue
  • You will be provided with a one time password sent to your email. Enter this password and click Login.

2. Manage your subscriptions:

  • Subscription Plan: You can locate the payment method that was used to purchase your subscription or choose to cancel your subscription.
  • Account information: Adjust your company and/or email address
  • Billing & Shipping Addresses: Update your Billing address
  • Payment Methods: Update or add payment methods
  • Billing History: Find your Previous invoices; These can be downloaded as a PDF document



How do I upgrade my subscription?

If you would like to upgrade your subscription to either the Essential or Professional Plan, you can find step-by-step instructions on how to do so by clicking here.

🔔 Troubleshooting

I can't find the "Manage Subscription"-button/link in my purchase email confirmation

To access the Customer Portal login page, you can do so by clicking here.