Once you have purchased the Showell Essential Plan, you can manage your subscription using your customer portal.
💡This article will guide you on where to find and how to manage your Showell Essential subscription.
➡️If you'd like to know how to upgrade your subscription:
How to manage your Showell Essential subscription
Once you have upgraded to the Essential Plan, you will receive an email stating your purchase order. This email will include:
- Your invoice as an attachment (in PDF format)
- The option to create a Showell account if you have not done so yet
- A button(link) to manage your subscription
👉By clicking the 'Manage subscription'-button you will open the Customer portal within your browser. You will be able to:
- Manage your subscription
- Manage your account information
- View previous invoices
- Cancel your subscription
Can't find the 'Manage subscription'-button?
➡️Click here to open the Customer Portal
Customer portal
Once you open the Customer portal:
- Enter your email address to login and click Continue
- You will be provided with a one time password sent to your email. Enter this password and click Login.
- You are now able to manage your subscriptions:
- Subscription Plan:
- Find the payment method used to purchase the subscription
- Cancel Subscription
- Account information: Adjust your company and/or email address
- Billing & Shipping Addresses: Update your Billing address
- Payment Methods: Update or add payment methods
- Billing History: Find your Previous invoices; These can be downloaded as a PDF document
- Subscription Plan: