Manage your Essential Subscription

Once you have purchased the Showell Essential Plan, you can manage your subscription using your customer portal.

Customer Portal

Once you have upgraded to the Essential Plan, you will be able to manage your subscription using the Chargebee Customer Portal.

From your Customer Portal, you will be able to:

• Manage your subscription
• Manage your account information
• View previous invoices
• Cancel your subscription

Step 1: Access your Customer Portal

1. Login to the Showell App for Web, using your credentials.

2. Choose Admin from the side menu > Workspace settings > Subscription > Edit subscription & view invoices

Step 2: Manage your subscription

1. Login to the Customer Portal:

• Open the Customer Portal with above 'step 1' instructions OR from the link provided in your purchase email confirmation
• Enter your email address to login and click Continue
• You will be provided with a one time password sent to your email. Enter this password and click Login.

2. Manage your subscriptions:

• Subscription Plan:
  
  
  • Locate the payment method that was used to purchase your subscription
  • Purchase more licenses
  • Or choose to cancel your subscription.
• Account information: Adjust your company and/or email address
• Billing & Shipping Addresses: Update your Billing address
• Payment Methods: Update or add payment methods
• Billing History: Find your Previous invoices; These can be downloaded as a PDF document