Event analytics
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Discover which features your users are working with, and how their popularity changes over time, with Event Analytics. You'll see counts for a wide range of activity: sign-ins, document and folder views, share creation, presentation activity (create, open, save as PDF), searches, downloads, annotations, notification reads, and more. By analyzing this data, you can spot which features your Workspace users truly enjoy and which ones might benefit from extra training so they get the most out of Showell.
Event Analytics is a comprehensive list of every event triggered by your Workspace users, listed as Category/Action (for example App/Sign in, Presentation/Create, Share/Share).
Click an individual event to see how many times it was performed and which users performed it. (If User pseudonymization is enabled for your Workspace, the user-level drilldown will be anonymised.)
Find your analytics in:
- Showell App for Web > Admin-tab in the side menu > Analytics > Events
💡 FAQ
Can I choose a different time frame for viewing the analytics?
In the top right corner of every analytics page you can choose the exact time period, or click the hamburger icon to quickly select the right time frame for your analytics.
Can I download analytics to my device?
Use the download button, available in most analytic sections, to get the information straight to your device in Excel (XLSX) file format.
Can I search within the analytics?
Use the magnifying glass, available in most analytic sections, to quickly find the information you need.
Why are some documents marked with 'Private'?
Documents marked with Private are part of the user's My Files.
Can I sort or organize the analytics?
Most of the column titles are clickable. This will sort the column's content alphabetically or numbers from high to low (click again to reverse the order).
Can our Workspace users remain anonymous?
Yes, you have the option to enable 'User pseudonymization (UUP)'. This feature allows users to remain anonymous while still allowing you to track their activity. It is especially useful in countries where privacy laws restrict tracking user activity. If you would like to activate this feature, please reach out to your Showell contact person or contact Showell Support.
How long does it take for Analytics data to be updated?
The availability of share analytics data may take up to 30 minutes. For Share analytics data in SalesForce, it may take 30 to 60 minutes. Other analytics data may take 2 to 4 hours to become available.