Who is this for?
👤 Users and Administrators
👁️🗨️ Available as an Add-on in selected plans
In this article
How to use the Download Hub
The Download Hub is a Smart Tool Add-on that can be placed anywhere in your Workspace.
- Once the download hub has been added to your Workspace in the desired location, open the Download Hub
- Select the folders/files you'd like to download by checking the checkbox. Clicking the folders will navigate deeper into your content structure.
- Choose your options:
- Download files: As Showell automatically converts your files to the most suited file type for showcasing your content, this option will let you download the files as they are available in Showell. For example: a PPTX file uploaded to Showell is converted to PDF, and therefore will be downloaded as a PDF file.
- Download originals: This will download the original file type of the file.
- Download thumbnails: This will download the file and folder thumbnails.
- Click 'Download x total'
- Once the download starts, you'll see its progress 'downloading x/x..' with the option to cancel the downloads at any time.
💡 FAQ
How can I obtain the Download Hub?
The Download Hub is a Showell Smart Tool Add-on. If you'd like to know more:
What content can I download to my device?
The Download Hub is able to download all content you have access/privileges to on your Workspace, including your My Files.
Do I need to keep the Download Hub open while downloading content?
It is important the Download Hub remains open while the download is ongoing. Closing the Download Hub or navigating to another location in Showell App for Web will stop the download. You can freely minimize the Showell Web App or navigate to other browser tabs or applications while the Download Hub remains open in the background.
🔔 Troubleshooting
Why can't I open the Download Hub?
The Download Hub works with the Showell App for Web only.
Why is the folder structure not included when I download a folder with subfolders?
The Download Hub is designed to help you quickly download multiple items from a folder and its subfolders. It downloads the files individually, but it does not recreate the original folder structure on your device.