Why can't I reset my password?

Your reset link (in your email) will expire after 1h - if this happens, make a new request!

Screenshot 2021-03-19 at 10.21.53

How to make a new request (App):

  • Go to Showell App's login page
  • Enter your username
  • Select "forgot password?" (bottom right white text)
  • Type in your email
  • Open the new email reset link
  • Reset your password within one hour

How to make a new request (Admin)

  • Go to the login page admin.showellapp.com
  • Select "forgot password?" (bottom left blue text)
  • Type in your email
  • Open the new email reset link
  • Reset your password within one hour

Note: Make sure to check that your new password-reset email hasn't gone to junk mail.